Cracking the Code: Quality Certification Simplified

Are you struggling to improve efficiency, secure bigger contracts, or build trust with customers? Quality certification could be the key to unlocking new opportunities for your business. In this episode of The Business Behind Your Business, we dive into the world of ISO 9001 and quality management with John Mason from Quality.com. Whether you’re a small business owner or part of a larger organization, understanding quality certification can help you streamline processes, enhance credibility, and boost growth.

John Mason, a quality management expert with over 30 years of experience, breaks down the evolution of ISO 9001 and how businesses can tailor quality systems to their specific needs. He clarifies the differences between quality control, quality assurance, and total quality management, and explains how businesses can create a "single source of truth" to improve efficiency and consistency.

We also discuss the real benefits of quality certification—from winning large corporate and government contracts to reducing costly errors. If you’ve ever wondered whether getting certified is worth it, this episode provides a clear, step-by-step approach to help you decide.

Key Takeaways from this Episode:
 ✔️ The five steps to achieving quality certification
 ✔️ How ISO 9001 has evolved to be more flexible for businesses
 ✔️ The differences between quality control, quality assurance, and total quality management
 ✔️ How quality certification helps small businesses compete with larger companies
 ✔️ Practical strategies to implement a quality system without overwhelming costs

Don't miss this opportunity to learn how quality certification can help your business stand out, win bigger clients, and operate more efficiently!

John Mason is the founder, managing director, author and managing consultant with Oberon NSW Pty Limited, trading as QualityIQ.  They are a team of management system consultants specialising in ISO certifications, who are quality, environmental, safety and information security certified themselves proving they can walk the talk.  John and his team, guarantee ISO quality certification (and ongoing support) via a proven 5 step, fixed fee, 10 week program.  With 32 plus years in business, John developed his own 24/7 virtual quality management platform, with a 100% certification first time track record.  QualityIQ’s client list includes Comsol, Data Tools, Sydney Hills Business Chamber, Volkswagen, Monash University and Hyundai.  They are currently the virtual quality manages for 82 clients many of whom are 2~50 employees.  On a personal note, John is an author of two books, the non-executive director of three other organisations, married with three adult daughters, and enjoys physical fitness, personal development, ballroom dancing and travel.

Contact details:

john.mason@qualityiq.com.au
Ph 1300 899 443
Mobile 0418 462 311
www.qualityiq.com.au
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